Swap-bot Time: November 29, 2024 4:39 am
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Threes ratings for LadyGuenevere

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3
rating
Comment: Hey Alayna - I absolutely appreciate the nice envelope you sent. Generally I don't rate down...but this was sent almost 3 weeks after the send by date and I didn't get any heads up. It's important to communicate if you are sending late or something happens. Thank you for the stickers and the Autumn Fairy card.
Response: Frankly, this is one of the things I dislike about Swap-Bot. I put a lot of energy into my swaps, do not send people random stuff in an envelope and call it a swap, and STILL get rated down. I did NOT send late, actually. If you read my profile, 2-3 weeks is the average time it takes for mail to be delivered to and from my part of the world. (I just received a swap from early November). I have no control over this, and never have any idea when something is postmarked, actually leaves California, and have even had swap partners remark that they've received my envelopes without a postmark at all, as if it were hand-delivered. I'm really sorry this was the exception where you chose to "rate down", because it wasn't exactly the fairest one. While it is important to communicate late sends, I didn't do that, so there was nothing to communicate--and the delivery time with my mail service is very clearly noted in my profile. :) I am glad you enjoyed the swap. :) - Alayna <3
Lonestarchild rated for May Pick 3 - US Only on Jul 29, 2016
3
rating
Comment: Update 7/29/16: Thank you for the resend and the nice note about your confusion over which swap this was. The things you sent are lovely and I do appreciate that you followed through and resent after I had to rate a 1 on 7/17. I'm sorry but I feel like I can only change this to a 3 because it was so late. July 17: The send by date was 5/31. It shows you sent on 6/1, but nothing ever arrived. I contacted you on 6/15. On 6/24 you said you would send by 6/27. As of 7/17, nothing has arrived. Will re-rate if anything arrives.
Response: Of course that is your choice to make, and appreciate you changing my "1" rating. :) I am glad that you appreciated the package, even though family emergency precluded the 6/27 send I had promised. There are times where you have to drop everything to attend to illness in the family, and it's a shame Swap-Bot doesn't really have a work-around for that which keeps everyone happy...but there really isn't one. It seems to be one of the major reasons people get "kicked off" the site: unplanned family emergencies that lower your ratings and keep you from coming back in future. However, I have made good on the swaps I missed due to this, and that's all anyone can really do! I am sorry for the inconvenience, and glad your mail was received. :) *hugs*
3
rating
Comment: Card received postmarked 02 May -past the send date and no communication
Response: This swapper was, I feel, a bit unfair in giving me a low rating without even communicating about it or offering the chance to make up the swap or other helpful thing. On her profile, she asks this courtesy be extended to her, but was not offered to me. I contacted her to ask if there was a way to make the low rating right, but there was no reply. I feel this was overly harsh and I should be allowed to do something to correct this mistake, and should have been contacted before the rating was posted. :(
3
rating
Comment: Sent late with no communication. I didn't only receive it late because of the post office, but because you sent it out nearly a week late.
Response: I had difficulty with this challenge, because between the holidays and the fact we experienced "Snowpocalyse" that shut down access to a lot of stuff. I learned I should have communicated more with partners; also, some are more understanding that others about late arrivals. Unfortunately, both my 3's from this swap have left swap-bot, so I cannot do anything to improve the ratings or send a karma RAK out.
3
rating
Comment: I am rating a 3 because your card was late and you didn't email me and tell me you were mailing it late.
Response: See explanation above.:)

Rating Overview

Overall Hearts Stars Hosted
4.9300 412 3 3
Completed Fives Threes Ones
389 531 5 7
Type 1 Type 2 Type 3 Uncategorized
93 254 42 0

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